Office Policies
Safety policy
All patients will receive a temperature check at Reception, sanitize their hands and phone, and will be immediately escorted to their designated treatment room. All patients must wear a mask upon arrival and in any common area.
Cancellation Policy
We value our patient’s time, and strive to run on time. We intentionally do not overbook our schedule to ensure the best experience for your visit. Should you be unable to keep your appointment, please contact our office at least 24 hours in advance to cancel; failure to do so will result in a $100 fee. Additional fees may apply if cancelling a cosmetic procedure without 24 hour advanced notice.
These fees are not reimbursable. If you are late for your appointment, we cannot guarantee that appointment and you may be asked to reschedule.
Our consultation fee is $195, this fee will be attributed to any procedure or treatment booked.
Refunds & Product Returns
Please note that no refunds will be issued once services are rendered. Refunds cannot be applied to retail products. No skincare products will be accepted for return or exchange.
Payments
All payments are due in full at the time of service. All package payments are due in full at the time of the first treatment session. We accept cash as well as all major credit cards including Visa, Mastercard, and Discover. We do not offer internal financing options. Unfortunately, we do not expect insurance and cannot grant ANY exceptions to this policy.